Privacy Policy

Privacy Policy

Early Access Care LLC is concerned about privacy issues and wants you to be familiar with how we collect, use and disclose information. This Privacy Policy describes our practices in connection with information that we or our service providers collect through the Web site or technology platform Early Access System. By providing personal information to us or by using the Site you agree to the terms and conditions of this Privacy Policy.

Information You Provide

Some areas of the Site may ask you to submit personal information in order for you to benefit from the specified features (such as news updates). Personal information means any information in which an individual can be identified, directly or indirectly, from information including but not limited to name, identification number, location data, online identifier, and email address. You will be informed what information is required and what information is optional at the point of collection. You may also choose to submit personal information through the Contact Us part of the Site.

Collection of Personal Data

Early Access Care may aquire your personal data through the following pathways:
Through Your Browser

As you navigate around the Site, certain information can be passively collected (e.g. gathered without your actively providing the information), using various technologies. We and our third-party service providers passively collect and use information in a variety of ways. Certain information is collected by most browsers, such as your Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system version, and Internet browser type and version. We may also collect device type. This enables us to enhance the visual information you receive through the Site. We collect this type of data by using cookies and other similar technologies.

Direct Interactions

You may provide us with your identity, contact, health information and physician contact information by filling in forms or by corresponding with us by mail, email, telephone, or otherwise.

Healthcare Provider

We may receive health information about you from your healthcare provider seeking services on your behalf where you have agreed to it.

Third Parties or Publicly Available Sources

We may receive personal data about you from various third parties and public sources such as: technical data from analytics providers or search engines, such as Google, based in the US; contact, financial and transaction data from providers of technical, payment and delivery services based inside or outside the EU.

How we Use and Disclose Information

We use and process information you provide to us as described to you at the point of collection. We may also use information from or about you for the following:

  1. to respond to your inquiries and provide services you have requested
  2. to send you documents you request or email information or to confirm information
  3. to send you important information regarding our relationship with you or regarding the site, change to our terms, conditions, and policies and/or other administrative information; and
  4. for our business purposes, such as data analysis, audits, developing new products, enhancing our website, improving our products and services and identifying Site usage trends.
  5. to execute on a contract with you
  6. to manage our relationship with you
  7. to notify you about changes to our terms or policy
  8. to ask you to take a survey
  9. to ask the source of your information about the early access program for which you are requesting information
  10. to make recommendations to you about goods or services that may be of interest to you where you have consented to receive such information
  11. to administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)

Early Access Care LLC is the data controller and decides how your personal data is processed and for what purposes. Your personal data will be treated as strictly confidential and shared only with members of Early Access Care staff responsible for assisting you with your query.

We may also disclose information collected through the Site to our Third-party service provider who provides services such as website hosting and moderating, data analysis, infrastructure provision, IT services, customer service, auditing services, and other services, in order to enable them to provide services. In addition, we may use and disclose information collected through the Site as we believe necessary or appropriate or required under applicable laws, including laws outside your country of residence, to comply with legal process, to respond to requests from public and government authorities, including public and government authorities outside your country of residence, to enforce our terms and conditions, to protect our rights, privacy, safety or property and to allow us to pursue available remedies. We may also use and disclose information collected through the Site in other ways, with your consent. In the case there is a transfer of your information beyond our third-party service provider, Early Access Care LLC will take liability.

We may have to share your personal data with the parties below for the purposes described above (1 -11):

Your Rights and Your Personal Data

You have the following rights with respect to your personal data:

You will not have to pay a fee to access your personal data (or to exercise any of the rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

Security

We use reasonable organizational, technical, and administrative measures to protect personal information under our control. No data transmission over the Internet or data storage system can be guaranteed to be 100 percent secure. If you have reason to believe that your interaction with us is no longer secure, please notify us immediately of the problem by contacting us in the "Contact Us" section below. All parties have the right to access their personal data at any time. An individual may request that their information on the Early Access Care LLC website is changed or removed at any time by emailing dataprotection@earlyaccesscare.com. In the case you believe your data privacy has been breached, or used outside of what you have consented, you have the right to invoke binding arbitration.

Further Processing

If we wish to use your personal data for a new purpose not covered by this Policy, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions. Whenever possible we will seek your prior consent to the new processing.

Data Retention

Your personal data will only be retained for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Cross-Border Transfer

Your personal information may be stored and processed in any country where we have facilities or service providers, and by using our Site or providing consent to use (where required by law), you agree to the transfer of information to countries outside of your country of residence, including the United States, which may provide for different data protection rules than in your country. Where we do transfer your personal information to our affiliates or contracted services providers based outside of your country of residence, we ensure, by means such as contracts and personal data transfer agreements, that your personal data is reasonably protected in accordance with applicable privacy laws, regulations or binding codes.

Early Access Care LLC complies with the obligations and recommendations of the EU-US Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union to the United States. If there is a conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. Early Access Care LLC complies with the obligations governed by the General Data Protection Regulation 2016/679 (the "GDPR") by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorized access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.

Early Access Care LLC commits to resolving complaints about the collection or use of your personal information. EU and Swiss individuals with inquiries or complaints regarding our Privacy Policy should first contact Early Access Care at dataprotection@earlyaccesscare.com.

In the case that Early Access Care LLC comes under the scrutiny of public authorities Early Access Care LLC may be required to disclose your personal data in order to meet national security or law enforcement requirements.

If you have questions about this Privacy Policy,
please contact us by email at dataprotection@earlyaccesscare.com or mail at:

Early Access Care LLC,
40 Mungertown Road
Madison, CT 06443